BEST Corp Hospitality Training’s mission is to provide individuals with the education, skills and training to excel in the hospitality industry and in their personal lives. This is the story of a man, just one of many, for whom BEST Corp did just that! Along with his own dedication, perserverence and professionalism, Mahmudul Hassan went from being a new immigrant earning $9.00 per hour, to earning more than double that and is well on his way into a fulfilling career in hospitality!
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According to the National Fund for Workforce Solutions’ new report, Improving Supervision for Frontline Jobs: A Massachusetts Case Study of Skilled Nursing Facilities, efforts to improve frontline supervision can improve the quality of entry-level jobs in long-term care resulting in higher retention of Certified Nursing Assistants (CNA) and better care for patients. Working with the Massachusetts Senior Care Association and SkillWorks, the report examined findings from five skilled nursing facilities that implemented the PHI Coaching Approach to supervision.