Report Shows Efforts to Improve Frontline Supervision Improves Worker and Patient Conditions in Long-Term Care

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Read the original press release here.

According to the National Fund for Workforce Solutions’ new report, Improving Supervision for Frontline Jobs: A Massachusetts Case Study of Skilled Nursing Facilities, efforts to improve frontline supervision can improve the quality of entry-level jobs in long-term care resulting in higher retention of Certified Nursing Assistants (CNA) and better care for patients.   Working with the Massachusetts Senior Care Association and SkillWorks, the report examined findings from five skilled nursing facilities that implemented the PHI Coaching Approach to supervision.

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