Report Shows Efforts to Improve Frontline Supervision Improves Worker and Patient Conditions in Long-Term Care

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Read the original press release here.

According to the National Fund for Workforce Solutions’ new report, Improving Supervision for Frontline Jobs: A Massachusetts Case Study of Skilled Nursing Facilities, efforts to improve frontline supervision can improve the quality of entry-level jobs in long-term care resulting in higher retention of Certified Nursing Assistants (CNA) and better care for patients.   Working with the Massachusetts Senior Care Association and SkillWorks, the report examined findings from five skilled nursing facilities that implemented the PHI Coaching Approach to supervision.

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Boston Selected to Participate in National Job Quality Initiative

Boston will assist local healthcare and food service employers in improving hiring, retention, and engagement of frontline workers.

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Boston will assist local healthcare and food service employers in improving hiring, retention, and engagement of frontline workers.

Boston, MA (January 17, 2018) – The National Fund for Workforce Solutions announced that it is awarding $100,000 to Boston- based SkillWorks and Jewish Vocational Service (JVS), to advance job quality strategies in the healthcare and “fast-casual” dining industries. The grants, made possible through The Prudential Foundation, will enable local employers to incorporate new business practices that will improve their competitiveness and result in better jobs for workers. SkillWorks was chosen from the National Fund for Workforce Solutions network of more than 30 communities to lead this innovative program. The selected communities— Atlanta, Boston, Dallas, and Hartford—will develop and share successful approaches to improving the quality of frontline positions.

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Participant Highlight: Rizel Bobb-Semple

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At just 21 years old, Rizel Bobb-Semple has already attained various postsecondary credentials, worked in healthcare and IT, is currently working toward an Associate’s degree in Computer Information Systems at Bunker Hill Community College, and is starting an exciting internship at HubSpot this spring!

She attributes many of her accomplishments to the training and postsecondary programs she participated in, like Hack.Diversity, of which SkillWorks is a proud supporter. And her connection with SkillWorks doesn’t stop there, having also participated in other funded programs in healthcare and IT – showing that she’s in the driver’s seat of her education, purposefully taking advantage of opportunities to learn about, explore, and enter into the career pathway that’s right for her.

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Deadline Extended: CareerSTAT Frontline Health Care Worker Recognition Award

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The nomination period for the 2016 CareerSTAT Frontline Health Care Worker Champion Program has been extended! All application materials are now due Friday, March 4, 2016. 

With the goal of recognizing oustanding health care employers, the 2016 CareerSTAT Frontline Health Care Worker Champion Program seeks to:

  • Recognize employers who are investing strategically in their frontline workforce;
  • Raise awareness around investments in frontline workers;
  • Identify frontline worker champion employers across the United States;
  • Share best practices with other employers seeking to learn more about how to do this work; and
  • Encourage other health care providers across all service lines to invest in their workers.

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SkillWorks Celebrates 10 Years!

On Wednesday, September 18, SkillWorks together with its funders and partners celebrated 10 years of high impact work in workforce development. We produced this new video to highlight our work and some great participant stories. Enjoy!